Sunday, July 27, 2008
Jackson Hole Art Fest
Doesn't this sound like fun? Drive one to forty hours to get to the show, depending on where it is. Work two to four hours setting up for the show, then staff the booth for eight or more hours a day during the show. Spend about two hours packing up and taking the booth down before driving another one to forty hours home or to the next show. Pay the sales tax, order materials to make new stock and fill customer orders, raid the inventory to restock , or work ten to fourteen hours a day in the studio to make replacement stock in time for departure to next show. Remember to feed the cats, water and weed the veggie garden, harvest the ripe veggies (Rita is blanching spinach as Fred types this post), mow the lawn- no it can wait- pay bills which can't wait, try to squeeze in a daily bike ride and maybe work on bringing a new design idea to life to try out at the next show. Repeat every week for the next four weeks. Well, it sure looks like work on our new house and studio will have to wait until we get a couple of weeks off between shows at the end of August.
Thankfully, this weekend's show was only an hour away in Teton Village, Wyoming. This was a "try out" show for us because it is a small show (under 50 artists) and it comes between two other shows we do in nearby Jackson each summer, so we worried about saturating the market, but with the price of gas so dear this year, we thought it would be a good year to try out the show. We hoped we would tap into a different clientel, more vacationers, than the Jackson residents we normally see at the Jackson Shows.
Well, it turned out we mostly met more nice Jackson residents instead of vacationers. So we ended up expanding or Jackson customer base more, although we met many nice out of town folks as well.
Serendipitously, one vacationer was a person who had purchased a hat from us a couple of years ago in Portland, OR. On a trip to Paris, she lost it and had been mourning its loss ever since. On Saturday she had just come down from an adventure in the mountains and stopped by the art show on a whim and found us there. She now has a new hat which she will never lose! What a joy it is to us to make someone so happy with one of our creations.
Friday, July 25, 2008
A great resource
This photo shows a small portion of our leather color palette. We get leathers from around the globe, with the majority of our leathers coming from suppliers located in New York City. Living in the wilds of the Tetons, New York isn't exactly convenient, so we rely on phone contacts. For several years we have been working with a nice man at one of New York's largest leather brokerage houses, but we've always had communication difficulties with him due to his thick Spanish accent.
One of the problems with phone conversations is you don't know what other things are going on around the person on the other end of the line. For the past year, dealing with this individual has been increasingly difficult and frustrating, beyond the language problem. Where he used to be very helpful, lately he has been curt and the level of information about what he has available has declined. He'd frequently say, "I'm too busy, call me back." For the last few months, when it came time to call him to order or to request information, we'd feel like drawing straws to see who would get the onerous task of dealing with him this time.
After we failed to get timely information on availability of leather for a special order garment for a customer Fred said, "enough!" and wrote a letter to the owner of the business explaining our difficulties
Yesterday the owner called Fred and apologized for the drop off in service and instructed us to send our orders and information requests directly to him so he'd be able to make sure our account was handled properly. He explained that the man we had been dealing with was really over-worked and had too much on his plate all the time, but he was working on trying to correct the problem.
All of a sudden, leathers that we had been told they didn't have in stock are on a UPS truck heading for our studio. The squeaky wheel...
It is nice to know that our business is valued by the owner and that he is willing to personally take care of what is surely a small account to him compared to the large fashion houses he also supplies. It is no wonder that he offers the largest selection of quality leathers of any of our suppliers. That his business is growing in spite of the huge transportation cost increases and the declining value of the dollar (versus the Euro) which are creating pricing problems for him, and for anyone importing outstanding Spanish and Italian leathers, is a tribute to his business savvy. Being a small business, we like to see good people succeed in business when they try hard. We thank him for his courtesy and for making our business more valuable to our customers because we continue to have good access to the world's finest leathers.
Monday, July 21, 2008
Art Fair in Jackson
Almost Show Time
7/11/08
A week from today our “business year” for 2008 officially starts when we appear at our first art show of the year. This one is a local one, just an hour away in
Welcome
We realize most people will have little in what is written here, but for those who are curious of what life is like for working fiber artists we plan to provide some insight into our creative process, the “production” of our garments, and life on the road marketing our creations at fine art shows. Our life and our little business are far from ordinary, but some how it works and suits us.